>AI for Working Life

AI Confidence for Working Life — Programme Specification Dashboard

AI Confidence for Working Life

Implementation-ready programme specification · Pilot dashboard prototype
DRAFT v0.9 · FOR STAKEHOLDER REVIEW

Review & Status

This dashboard presents the complete specification as a click-through prototype for stakeholder review. Content is drawn strictly from the programme brief; no figures, findings or instruments have been invented.

What the concept does well

  • Treats AI anxiety as a legitimate signal about real conditions (job security, surveillance, autonomy) — not a personal deficiency to be trained away.
  • Separates AI education from AI adoption, and names informed non-use as a valid outcome.
  • Builds in verification, privacy, human accountability and refusal skills from the start, not as add-ons.
  • Distinguishes individual skill-building from organisational conditions — and refuses to promise anxiety reduction or employability gains.
  • Applies implementation science (EPIS) and mixed-methods evaluation with cautious, explicit progression criteria.

Decisions required before pilot launch

  • Funding & protected time: no pilot can run ethically without paid or protected learning time confirmed per host organisation. Budget figures are structure-only (£TBC).
  • Jurisdiction: employment-rights, data-protection and scam-reporting signposting must be localised (see Referral & Escalation).
  • Instruments: all proposed measures are provisional, locally developed. A literature search for validated instruments is required before baseline.
  • Worker representation: union or employee-rep involvement must be agreed at exploration stage, not consulted after design.
  • Tool neutrality: demonstration tools will change mid-pilot; the curriculum must remain tool-agnostic at core.

How to use this dashboard

Navigate via the sidebar (tap the ☰ menu button on mobile). Curriculum modules open with tabbed detail. The Quality-Control Report checklist is interactive and saves locally. Anything marked [source verification required] must be verified before publication. Anything marked OPEN awaits a stakeholder decision.

Scope statement (binding): This programme is educational. It is not psychological treatment, employment advice, legal advice, financial advice, or a guarantee of job security. Facilitators signpost; they do not counsel, represent, or adjudicate.
Established findings Plausible / context-dependent Emerging Insufficient evidence Speculative — excluded from teaching

Deliverables Index A–W

Click any deliverable to jump to its section. All 23 requested deliverables are represented.

Programme Principles

Twelve binding design principles. Every curriculum and delivery decision must be traceable to at least one.

Ethics & Safety Statement

Non-negotiable commitments applying across all settings and pathways.

Scope limits (state at recruitment, at session 1, and in all materials): This programme is educational only. It is not psychological treatment, employment advice, legal advice, or a guarantee of job security. No participant outcome is promised.
DomainCommitment
Informed consentPlain-language consent covering purpose, data use, voluntariness, and the right to withdraw without consequence. Re-consent at evaluation timepoints.
Voluntary participationNo workplace mandate. Enrolment, attendance and all activities (including sharing) are voluntary. Non-participation must carry no documented penalty.
Privacy & data minimisationCollect the minimum. Practice uses fictional, synthetic or public data only. No participant real data in demonstrations.
Confidential workplace informationExplicit session rule: never paste real confidential material into any AI tool during the programme — or afterwards, absent policy permission.
CybersecurityTeach account hygiene and scam awareness as part of safety, not as a barrier to entry.
Accessibility & adjustmentsReasonable adjustments offered proactively (see Accessibility & Equity section), budgeted, not on request only.
Vulnerable adults & safeguardingNamed safeguarding lead per host; facilitator escalation protocol; no unqualified counselling.
Job insecurity & distressContent warnings before job-impact material; opt-out without explanation; referral routes ready before session 6.
Discrimination & surveillanceAcknowledged as legitimate concerns; route to union, HR policy channels, or data-protection complaint — never dismissed in-session.
Professional accountabilityConsistent message: a named human remains accountable for decisions and outputs. AI never transfers accountability.
Limits of AI-generated adviceHealth, legal and financial AI outputs are treated as unverified until confirmed by an authoritative human source.
Data retention & deletionPublished schedule; evaluation data pseudonymised; re-identification risk assessed, especially in small cohorts.
Equity of accessDevice, connectivity, travel, childcare and language support provided — see Accessibility & Equity.

Target Population & Needs Assessment Deliverable B

Design for the widest realistic range of adults; differentiate within cohorts rather than screening people out.

Participant groups

  • Employed and self-employed
  • Unemployed and returning to work
  • Older workers
  • Workers in automation-affected occupations
  • Adults with disabilities
  • Migrants and multilingual learners
  • Adults with limited formal education
  • Adults with limited device, broadband, time or support access

Needs-assessment plan (Exploration phase)

  • Short survey per host organisation: digital confidence, AI exposure, top concerns, access barriers Provisional instrument
  • 4–6 interviews or small groups per setting, including at least two people unlikely to volunteer for "AI training"
  • Organisational scan: existing AI policy, automation plans, learning-time norms, union/rep structures
  • Digital-access audit: devices, connectivity, quiet space, assistive technology
  • Concerns mapped to response level: individual / organisational / legal / wellbeing — the programme only owns the first
Inclusion/exclusion stance: exclusion criteria are minimised. Where a need is outside scope (e.g. acute distress, active employment dispute, literacy below course level), the response is referral plus an alternative offer, not removal from the programme.

Baseline digital-access requirement (minimum viable)

  • Access to a supported device during sessions (provided where lacking)
  • Basic point-and-click confidence — otherwise routed to a foundation digital-skills partner first, with re-entry guaranteed
  • No home broadband required: offline-capable materials and session-time connectivity provided

Objectives & Competency Framework Deliverable C

Learning outcomes across four competency strands. All outcomes are statements of intended learning, not promised results.

Strand 1 — Understanding AI

  • AI fundamentals and system types
  • Capabilities and limitations
  • Hallucination and output reliability
  • Bias and omission
  • Misinformation and synthetic media

Strand 2 — Safe & critical practice

  • Verification routines
  • Privacy, security, data classification
  • Prompt and task specification
  • Appropriate workplace use — and non-use
  • Human accountability

Strand 3 — Work & identity

  • Job and task analysis
  • Task change vs whole-job replacement
  • Professional identity
  • Workplace governance and employee voice
  • Role-specific safe-use or non-use plan

Strand 4 — Agency & life

  • Everyday-life applications and consumer AI
  • Perceived control (taught without overpromising)
  • Support-seeking
  • Personal AI learning plan
Calibration principle: confidence is assessed against judgement quality (knowing when to use, check, refuse, escalate) — never against enthusiasm for AI. Confidence without verification competence is treated as a risk indicator, not a success.

Pilot Model Deliverable D

A single design, delivered in at least two contrasting settings, before any scale decision.

ParameterSpecificationStatus
Target populationMixed-confidence adults from two contrasting host settings (e.g. one workplace, one community/adult-college)Setting selection open
Recruitment channelsEmployer/HR and union channels (workplace); college, library, employment services, community organisations (community)Confirmed
Duration8 weeks · 8 core sessions × 2 hours + 2 follow-up coaching sessions + drop-in clinicProposed
Delivery balanceWorkplace cohorts: primarily face-to-face, 1–2 sessions online. Community cohorts: blended per access auditProposed
Group size8–12 participantsProposed
Facilitator ratio2 facilitators per cohort (≈1:6) — one leads content, one supports access and wellbeingProposed
PathwaysFoundation · Workplace · Job-transition · Everyday-life · Advanced (see Pathways)Confirmed
Follow-up & coachingCoaching at +2 and +5 weeks post-programme; open drop-in to week 12; optional 3-month check-inProposed
SchedulingOutside peak workload; repeated cohort times; recorded/recapped core content for missed sessionsConfirmed
Paid / protected timeMinimum condition for workplace delivery. Employer agreement in writing before enrolment opensPer-host decision
Device & connectivityLoan devices and data support available; no participant purchase requiredConfirmed
Referral routesAgreed in writing with partners before session 1 (see Referral & Escalation)To confirm
Minimum safe-implementation conditionsTrained facilitators (2); safeguarding lead named; referral routes live; synthetic practice data prepared; venue accessibility checked; consent materials approvedConfirmed

Contingency plans

ScenarioResponse
Low attendanceBelow 5 in a session: merge cohorts or run condensed format; below 40% cohort enrolment uptake: pause, re-run needs assessment before relaunch
Technical failureEvery session has an offline, discussion-based equivalent; printed packs; no session is tool-dependent
Participant distressPause content; private check-in; referral per protocol; session can be restructured without the affected element
Policy conflict (e.g. employer restricts AI mid-pilot)Curriculum adapts to focus on non-use, governance and voice modules; escalate to steering group; venue-neutral option

Modular Curriculum Deliverable E

Eight modules. Select a module, then use the tabs for full detail. Evidence ratings apply to the content basis, not to the effectiveness of this specific teaching — which is untested until the pilot.

Differentiated Learning Pathways Deliverable F

All pathways share Modules 1 and 8. Entry is by self-assessment plus a short conversation — never by test.

PathwayFor whomCore modulesEmphasis
FoundationLow digital confidence; limited prior exposure1, 2, 7, 8 (+ bridging support)Safety, basics, confidence without pressure
WorkplaceEmployed; AI appearing in current role1, 2, 3, 4, 5, 6, 8Policy, verification, task mapping, voice
Job-transitionUnemployed, returning, or in affected occupations1, 2, 3, 6, 7, 8Realistic task landscape, identity, referral to employment services
Everyday-lifePriorities outside work: scams, misinformation, services1, 2, 3, 4, 7, 8Consumer AI, synthetic media, official sources
AdvancedConfident users; team leads, reps, peer champions3, 4, 5, 6, 8 + governance contentCritical evaluation depth, supporting others, governance literacy
Non-use pathway note: every pathway ends with a role-specific safe-use or non-use plan. A fully reasoned plan to not use AI, with verification of where that stance depends on conditions, is marked as a complete, successful outcome.

Facilitator Specification & Preparation Deliverable G

Required competencies

  • Adult-education practice with mixed-level, mixed-language groups
  • Working AI literacy — honest about their own limits and errors
  • Facilitating emotionally loaded topics without counselling
  • Privacy and data-protection basics
  • Neutrality on adoption decisions; comfort with silence and disagreement
  • Accessibility practice (adjustments, alternative formats)

Preparation plan (Preparation phase)

  • 2-day training: curriculum, facilitation of distress, boundary-keeping (education ≠ advice ≠ advocacy)
  • Co-facilitation of one full cohort alongside an experienced lead before solo delivery
  • Monthly facilitator supervision/reflective practice session
  • Scenario bank rehearsed: "Am I going to lose my job?", "My employer is tracking us", "Is this scam real?", "I refuse to use this" — each with a facilitator response pattern and a referral boundary
  • Facilitator manual with fidelity indicators and adaptation log
Boundary rule: facilitators answer emotional and technical questions within education. Anything touching employment rights, mental health, legal position or discipline is signposted the same day, using the live referral routes — never handled by personal opinion.

Recruitment & Inclusion Plan Deliverable H

BarrierMitigation
Time poverty / shift workProtected-time agreement; repeat cohorts at varied times; short recaps for missed sessions
Devices & connectivityLoan devices; data stipends; offline materials
LanguagePlain English throughout; key-term glossary translated to locally relevant languages; multilingual peer support where feasible
Disability & neurodiversityProactive adjustment offer at enrolment; quiet options; no forced group sharing; materials in alternative formats
Mistrust of "AI training"Recruitment language leads with concerns and choice ("understand AI — use it or not"), not productivity promises; taster sessions
Self-selection toward the confidentTargeted outreach via unions, community orgs, employment services; monitor recruitment profile against the local population; revise channels if skewed
Care responsibilities & travelChildcare support where needed; accessible venues; travel cost coverage

Workplace & Everyday-Life Application Framework Deliverable I

Task-impact mapping (taught tool)

  • List recurring tasks from a typical working week
  • For each: could AI change how it is done? who decides? what stays human?
  • Classify: unchanged / assisted / transformed / contested
  • Output feeds the role-specific safe-use or non-use plan — it is a personal analysis tool, not a workforce-planning instrument and never shared with employers without consent

Human–AI role boundaries

  • Named human accountability for every decision and output
  • Professional judgement stays with the practitioner; AI outputs are drafts or inputs
  • Explicit "do not delegate" list per role (e.g. disciplinary decisions, clinical/safety judgements, personal communications)

Organisational conditions — taught, not assumed away

  • Workload and job quality: AI may speed tasks without reducing hours — named as a governance question, not a personal one
  • Algorithmic management and surveillance: acknowledged as legitimate; routed to rep/union and data-protection channels
  • Organisational policy: participants learn to read, question and apply policy — including where policy is absent or unclear
  • Employee voice: consultation routes, union/rep involvement, collective as well as individual responses

Everyday-life coverage

  • Consumer AI assistants and personalisation
  • Misinformation and synthetic media: verification against official sources [local official sources to be confirmed]
  • Scams: cloned voices, fake messages, payment fraud — recognition and reporting routes
  • Health, financial and public-service information: AI output treated as unverified until confirmed
  • Escalation and support pathways for harm

Programme Logic Model Deliverable J

Read left to right. Outcomes marked "hoped-for" are explicitly not guaranteed and are tested, not assumed, in the evaluation.

Anti-overclaim rule: the logic model does not assert that AI literacy reduces anxiety, improves employment outcomes, or increases productivity. Those relationships are context-dependent and unknown for this programme until measured.

Implementation Roadmap (EPIS) Deliverable K

Mapped to the Exploration–Preparation–Implementation–Sustainment framework. Click each phase.

Implementation outcomes tracked: reach, acceptability, appropriateness, feasibility, fidelity, adaptation, cost, sustainability. Educational outcomes: knowledge, verification skill, privacy awareness. Behavioural: follow-up use/non-use decisions, support-seeking. Workplace: dialogue quality, policy clarity (organisational outcomes reported, not claimed as individual effects). Possible unintended outcomes monitored: overconfidence, blanket refusal without reflection, increased worry, misuse of programme as adoption mandate, equity gaps in reach.

Indicative Timeline Deliverable L

Twelve-month pilot cycle. All dates provisional pending funding confirmation. Click a phase.

Mixed-Methods Evaluation Framework Deliverable M

Timepoints: BaselineMidpointPost4–6 weeks3 months. All instruments below are provisional and locally developed unless a validated instrument is identified and cited pre-baseline [source verification required].

DomainTypeMeasure (provisional)Timepoints

Qualitative strands

  • Participant interviews / focus groups at post + follow-up
  • Facilitator reflections after each session
  • Structured observation of 2 sessions per cohort
  • Adaptation logs (what changed, why, by whom)

Data management

  • Pseudonymised IDs; re-identification risk reviewed for small cohorts
  • Missing-data plan: report patterns; no imputation in pilot; interpret with caution
  • Subgroup analysis (descriptive only, powered for nothing): setting, pathway, baseline confidence, access level
  • Mixed-methods integration: joint displays mapping qualitative explanations onto quantitative patterns

These thresholds are proposed for stakeholder ratification — they are not empirically derived.

  • Completion ≥ 60% of enrolled participants across cohorts
  • Acceptability: majority of completers rate content and tone as appropriate
  • No serious adverse incidents attributable to the programme
  • Fidelity: ≥ 80% of core components delivered as specified (with adaptations documented)
  • Reach: participant profile broadly reflects the recruitment pool across confidence and access levels
  • Observable improvement on the verification-skill task rubric (descriptive)
  • No pattern of increased harm, worry, or pressured adoption in qualitative data

No-go signals: evidence of harm, equity failure, or organisational misuse of the programme as an adoption mandate halts scale-up regardless of other criteria.

Fidelity & Adaptation Checklist Deliverable N

Core components (not adaptable without steering-group approval)

  • Concerns acknowledged before benefits, every cohort
  • Education–adoption separation stated at recruitment and session 1
  • Informed non-use presented as legitimate
  • Verification practice in Modules 3 and 4
  • Synthetic/public data only for practice
  • Human accountability message in every pathway
  • Referral routes live from session 1

Adaptable periphery (documented in adaptation log)

  • Examples, cases and occupation-specific materials
  • Demonstration tools (version-logged)
  • Session order within modules; timing; venue
  • Language of glossary support; format of activities
  • Depth of governance content by audience
Adaptation documentation: every deviation recorded as: what / why / who approved / effect observed / retain-revert-review decision at pilot end.

Risk Register Deliverable O

Every risk has a named owner role and a contingency. Filter by category.

IDRiskL×IMitigationContingencyOwner

Accessibility & Equity Plan Deliverable P

AreaProvision
Digital accessibility standardAll materials target WCAG 2.2 AA; tested with screen reader and keyboard-only navigation before use
Reasonable adjustmentsOffered proactively at enrolment and re-offered mid-programme; budget line reserved; no diagnosis or proof required for standard adjustments
NeurodiversityPredictable session structure; agenda visibility; no cold-calling; quiet participation options (written, drawn, or silent reflection)
Language diversityPlain English; translated glossaries; multilingual peer support; facilitator guidance on mixed-language facilitation
Age & education diversityNo assumed prior knowledge; varied formats (spoken, visual, hands-on); glossaries without condescension
Devices, connectivity, costsLoan devices, data support, travel and childcare coverage — all pre-budgeted, not means-tested at point of need
Equity monitoringReach profile reviewed against local population at midpoint; corrective recruitment action if skewed

Referral & Escalation Plan Deliverable Q

Routes must be named, live and agreed in writing before session 1. Local entries below are placeholders pending confirmation. [local routes to be confirmed]

Concern raisedRouteTiming
Distress, anxiety affecting wellbeingNamed wellbeing/signposting contact per host; GP or local support service as appropriateSame day
Employment rights, redundancy, disciplineUnion rep / recognised union; ACAS or equivalent advisory body [verify jurisdiction]Same day
Discrimination concernsUnion/rep route; equality advisory body; organisational grievance route if participant choosesWithin 48h
Surveillance / data misuse by employerOrganisational DPO; national data-protection authority complaint route [verify jurisdiction]Within 48h
Scams or fraud exposureNational fraud/cyber reporting route; bank contact for financial loss [verify local route]Immediate
Safeguarding concern (vulnerable adult)Host safeguarding lead per agreed protocolImmediate
Employability support needsEmployment services partner; careers guidanceOn request
Technical access needsProgramme device/connectivity supportOn request
Facilitator rule: signposting is the intervention. Facilitators do not accompany, represent, counsel or advise beyond education — even when asked.

Budget Structure Deliverable R

Structure only — all amounts £TBC pending funder and host confirmation. All figures open

CategoryComponentsAmount
StaffingProgramme lead (fractional); facilitator delivery + paid preparation time; accessibility support worker£TBC
Participant supportDevice loans; data stipends; travel; childcare; backfill for protected learning time where employers cannot cover£TBC
Venue & technologyAccessible venues; session connectivity; demonstration devices£TBC
MaterialsPlain-language and translated materials; alternative formats (large print, audio); printing£TBC
EvaluationEvaluator time (independent preferred); participant thank-you vouchers; transcription£TBC
Partner timeReferral partner capacity (union reps, wellbeing contacts) — agreed, not assumed free£TBC
Contingency10–15% for adaptations, rescheduling, additional adjustments£TBC

Scale-Up Decision Framework Deliverable S

Four sequential gates. Failing any gate stops scale-up; it does not necessarily stop the programme.

Cautious by design: no gate can be passed on enthusiasm, anecdote, or vendor claims. Every gate requires documented evidence from the evaluation framework.

Stakeholder Questions Deliverable T

Assumptions Requiring Confirmation Deliverable U

AssumptionOwnerConfirmation method
Funding covers participant support, not only deliverySponsor / funderBudget sign-off
Employers will provide paid/protected learning timeProgramme lead + employerWritten agreement per host
Union / worker-rep engagement is achievable earlyProgramme leadExploration-phase meeting record
Host AI policies exist or are developing (enables realistic teaching)Host liaisonOrganisational scan
Referral partners have capacity to receive signpostsPartnerships leadCapacity agreement
Validated instruments exist for key constructs (trust calibration, perceived control)Evaluation leadLiterature search pre-baseline [required]
Jurisdiction-specific signposting routes can be namedCompliance liaisonLocal verification
Demonstration tools will remain accessible without paid accountsCurriculum leadTool check before each cohort

Evidence & Citation-Verification Note Deliverable V + W (part)

Verification status of this document: this specification was produced without live source verification. No citations, statistics or instruments have been fabricated. Every factual claim requiring support is marked [source verification required] and must be verified before external publication or funding submission.
Evidence tierDefinitionTreatment in this programme
EstablishedWell-supported general findingsTeach as reliable background (e.g. generative systems can produce confident errors)
Plausible / context-dependentReasonable basis; varies by setting and populationTeach with conditions stated (e.g. psychological safety supports learning)
EmergingEarly or limited evidenceTeach as "current best understanding, likely to change" (e.g. prompting technique research)
InsufficientLittle relevant evidenceDo not teach as fact; frame as open question
SpeculativeUnsubstantiated — including deterministic, promotional and dystopian claimsExcluded; explicitly named as speculation where participants raise it

Proposed search strategy for verification [to execute]

  • Peer-reviewed: adult-learning and andragogy literature; occupational-health psychology; digital-inclusion research; implementation science (EPIS and related frameworks)
  • Systematic reviews: AI literacy interventions; digital-skills training outcomes; misinformation-susceptibility
  • Official guidance: national data-protection authority; equality/accessibility bodies; employment advisory bodies
  • Labour market: credible statistical and research bodies — prioritising task-based (not occupation-level) analyses
  • Exclusions: vendor whitepapers treated as claims, not evidence; preprints flagged as such
  • Each accepted citation recorded with: claim supported, population, setting, and whether it concerns training or organisational change — these are never conflated
Standing prohibitions honoured throughout: no correlation-as-causation; no claim that literacy automatically reduces anxiety; no guarantee of employability; no inevitable-jobs narrative in either direction; confidence ≠ competence; trust ≠ safe use.

Quality-Control Report Deliverable W

All 22 checks from the brief, with status. Click items to mark your own verification — progress saves in this browser.

Verification progress0%
Draft status is shown alongside each item; your personal ticks are independent.

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