AI Confidence for Working Life
Review & Status
This dashboard presents the complete specification as a click-through prototype for stakeholder review. Content is drawn strictly from the programme brief; no figures, findings or instruments have been invented.
What the concept does well
- Treats AI anxiety as a legitimate signal about real conditions (job security, surveillance, autonomy) — not a personal deficiency to be trained away.
- Separates AI education from AI adoption, and names informed non-use as a valid outcome.
- Builds in verification, privacy, human accountability and refusal skills from the start, not as add-ons.
- Distinguishes individual skill-building from organisational conditions — and refuses to promise anxiety reduction or employability gains.
- Applies implementation science (EPIS) and mixed-methods evaluation with cautious, explicit progression criteria.
Decisions required before pilot launch
- Funding & protected time: no pilot can run ethically without paid or protected learning time confirmed per host organisation. Budget figures are structure-only (£TBC).
- Jurisdiction: employment-rights, data-protection and scam-reporting signposting must be localised (see Referral & Escalation).
- Instruments: all proposed measures are provisional, locally developed. A literature search for validated instruments is required before baseline.
- Worker representation: union or employee-rep involvement must be agreed at exploration stage, not consulted after design.
- Tool neutrality: demonstration tools will change mid-pilot; the curriculum must remain tool-agnostic at core.
How to use this dashboard
Navigate via the sidebar (tap the ☰ menu button on mobile). Curriculum modules open with tabbed detail. The Quality-Control Report checklist is interactive and saves locally. Anything marked [source verification required] must be verified before publication. Anything marked OPEN awaits a stakeholder decision.
Deliverables Index A–W
Click any deliverable to jump to its section. All 23 requested deliverables are represented.
Programme Principles
Twelve binding design principles. Every curriculum and delivery decision must be traceable to at least one.
Ethics & Safety Statement
Non-negotiable commitments applying across all settings and pathways.
| Domain | Commitment |
|---|---|
| Informed consent | Plain-language consent covering purpose, data use, voluntariness, and the right to withdraw without consequence. Re-consent at evaluation timepoints. |
| Voluntary participation | No workplace mandate. Enrolment, attendance and all activities (including sharing) are voluntary. Non-participation must carry no documented penalty. |
| Privacy & data minimisation | Collect the minimum. Practice uses fictional, synthetic or public data only. No participant real data in demonstrations. |
| Confidential workplace information | Explicit session rule: never paste real confidential material into any AI tool during the programme — or afterwards, absent policy permission. |
| Cybersecurity | Teach account hygiene and scam awareness as part of safety, not as a barrier to entry. |
| Accessibility & adjustments | Reasonable adjustments offered proactively (see Accessibility & Equity section), budgeted, not on request only. |
| Vulnerable adults & safeguarding | Named safeguarding lead per host; facilitator escalation protocol; no unqualified counselling. |
| Job insecurity & distress | Content warnings before job-impact material; opt-out without explanation; referral routes ready before session 6. |
| Discrimination & surveillance | Acknowledged as legitimate concerns; route to union, HR policy channels, or data-protection complaint — never dismissed in-session. |
| Professional accountability | Consistent message: a named human remains accountable for decisions and outputs. AI never transfers accountability. |
| Limits of AI-generated advice | Health, legal and financial AI outputs are treated as unverified until confirmed by an authoritative human source. |
| Data retention & deletion | Published schedule; evaluation data pseudonymised; re-identification risk assessed, especially in small cohorts. |
| Equity of access | Device, connectivity, travel, childcare and language support provided — see Accessibility & Equity. |
Target Population & Needs Assessment Deliverable B
Design for the widest realistic range of adults; differentiate within cohorts rather than screening people out.
Participant groups
- Employed and self-employed
- Unemployed and returning to work
- Older workers
- Workers in automation-affected occupations
- Adults with disabilities
- Migrants and multilingual learners
- Adults with limited formal education
- Adults with limited device, broadband, time or support access
Needs-assessment plan (Exploration phase)
- Short survey per host organisation: digital confidence, AI exposure, top concerns, access barriers Provisional instrument
- 4–6 interviews or small groups per setting, including at least two people unlikely to volunteer for "AI training"
- Organisational scan: existing AI policy, automation plans, learning-time norms, union/rep structures
- Digital-access audit: devices, connectivity, quiet space, assistive technology
- Concerns mapped to response level: individual / organisational / legal / wellbeing — the programme only owns the first
Baseline digital-access requirement (minimum viable)
- Access to a supported device during sessions (provided where lacking)
- Basic point-and-click confidence — otherwise routed to a foundation digital-skills partner first, with re-entry guaranteed
- No home broadband required: offline-capable materials and session-time connectivity provided
Objectives & Competency Framework Deliverable C
Learning outcomes across four competency strands. All outcomes are statements of intended learning, not promised results.
Strand 1 — Understanding AI
- AI fundamentals and system types
- Capabilities and limitations
- Hallucination and output reliability
- Bias and omission
- Misinformation and synthetic media
Strand 2 — Safe & critical practice
- Verification routines
- Privacy, security, data classification
- Prompt and task specification
- Appropriate workplace use — and non-use
- Human accountability
Strand 3 — Work & identity
- Job and task analysis
- Task change vs whole-job replacement
- Professional identity
- Workplace governance and employee voice
- Role-specific safe-use or non-use plan
Strand 4 — Agency & life
- Everyday-life applications and consumer AI
- Perceived control (taught without overpromising)
- Support-seeking
- Personal AI learning plan
Pilot Model Deliverable D
A single design, delivered in at least two contrasting settings, before any scale decision.
| Parameter | Specification | Status |
|---|---|---|
| Target population | Mixed-confidence adults from two contrasting host settings (e.g. one workplace, one community/adult-college) | Setting selection open |
| Recruitment channels | Employer/HR and union channels (workplace); college, library, employment services, community organisations (community) | Confirmed |
| Duration | 8 weeks · 8 core sessions × 2 hours + 2 follow-up coaching sessions + drop-in clinic | Proposed |
| Delivery balance | Workplace cohorts: primarily face-to-face, 1–2 sessions online. Community cohorts: blended per access audit | Proposed |
| Group size | 8–12 participants | Proposed |
| Facilitator ratio | 2 facilitators per cohort (≈1:6) — one leads content, one supports access and wellbeing | Proposed |
| Pathways | Foundation · Workplace · Job-transition · Everyday-life · Advanced (see Pathways) | Confirmed |
| Follow-up & coaching | Coaching at +2 and +5 weeks post-programme; open drop-in to week 12; optional 3-month check-in | Proposed |
| Scheduling | Outside peak workload; repeated cohort times; recorded/recapped core content for missed sessions | Confirmed |
| Paid / protected time | Minimum condition for workplace delivery. Employer agreement in writing before enrolment opens | Per-host decision |
| Device & connectivity | Loan devices and data support available; no participant purchase required | Confirmed |
| Referral routes | Agreed in writing with partners before session 1 (see Referral & Escalation) | To confirm |
| Minimum safe-implementation conditions | Trained facilitators (2); safeguarding lead named; referral routes live; synthetic practice data prepared; venue accessibility checked; consent materials approved | Confirmed |
Contingency plans
| Scenario | Response |
|---|---|
| Low attendance | Below 5 in a session: merge cohorts or run condensed format; below 40% cohort enrolment uptake: pause, re-run needs assessment before relaunch |
| Technical failure | Every session has an offline, discussion-based equivalent; printed packs; no session is tool-dependent |
| Participant distress | Pause content; private check-in; referral per protocol; session can be restructured without the affected element |
| Policy conflict (e.g. employer restricts AI mid-pilot) | Curriculum adapts to focus on non-use, governance and voice modules; escalate to steering group; venue-neutral option |
Modular Curriculum Deliverable E
Eight modules. Select a module, then use the tabs for full detail. Evidence ratings apply to the content basis, not to the effectiveness of this specific teaching — which is untested until the pilot.
Differentiated Learning Pathways Deliverable F
All pathways share Modules 1 and 8. Entry is by self-assessment plus a short conversation — never by test.
| Pathway | For whom | Core modules | Emphasis |
|---|---|---|---|
| Foundation | Low digital confidence; limited prior exposure | 1, 2, 7, 8 (+ bridging support) | Safety, basics, confidence without pressure |
| Workplace | Employed; AI appearing in current role | 1, 2, 3, 4, 5, 6, 8 | Policy, verification, task mapping, voice |
| Job-transition | Unemployed, returning, or in affected occupations | 1, 2, 3, 6, 7, 8 | Realistic task landscape, identity, referral to employment services |
| Everyday-life | Priorities outside work: scams, misinformation, services | 1, 2, 3, 4, 7, 8 | Consumer AI, synthetic media, official sources |
| Advanced | Confident users; team leads, reps, peer champions | 3, 4, 5, 6, 8 + governance content | Critical evaluation depth, supporting others, governance literacy |
Facilitator Specification & Preparation Deliverable G
Required competencies
- Adult-education practice with mixed-level, mixed-language groups
- Working AI literacy — honest about their own limits and errors
- Facilitating emotionally loaded topics without counselling
- Privacy and data-protection basics
- Neutrality on adoption decisions; comfort with silence and disagreement
- Accessibility practice (adjustments, alternative formats)
Preparation plan (Preparation phase)
- 2-day training: curriculum, facilitation of distress, boundary-keeping (education ≠ advice ≠ advocacy)
- Co-facilitation of one full cohort alongside an experienced lead before solo delivery
- Monthly facilitator supervision/reflective practice session
- Scenario bank rehearsed: "Am I going to lose my job?", "My employer is tracking us", "Is this scam real?", "I refuse to use this" — each with a facilitator response pattern and a referral boundary
- Facilitator manual with fidelity indicators and adaptation log
Recruitment & Inclusion Plan Deliverable H
| Barrier | Mitigation |
|---|---|
| Time poverty / shift work | Protected-time agreement; repeat cohorts at varied times; short recaps for missed sessions |
| Devices & connectivity | Loan devices; data stipends; offline materials |
| Language | Plain English throughout; key-term glossary translated to locally relevant languages; multilingual peer support where feasible |
| Disability & neurodiversity | Proactive adjustment offer at enrolment; quiet options; no forced group sharing; materials in alternative formats |
| Mistrust of "AI training" | Recruitment language leads with concerns and choice ("understand AI — use it or not"), not productivity promises; taster sessions |
| Self-selection toward the confident | Targeted outreach via unions, community orgs, employment services; monitor recruitment profile against the local population; revise channels if skewed |
| Care responsibilities & travel | Childcare support where needed; accessible venues; travel cost coverage |
Workplace & Everyday-Life Application Framework Deliverable I
Task-impact mapping (taught tool)
- List recurring tasks from a typical working week
- For each: could AI change how it is done? who decides? what stays human?
- Classify: unchanged / assisted / transformed / contested
- Output feeds the role-specific safe-use or non-use plan — it is a personal analysis tool, not a workforce-planning instrument and never shared with employers without consent
Human–AI role boundaries
- Named human accountability for every decision and output
- Professional judgement stays with the practitioner; AI outputs are drafts or inputs
- Explicit "do not delegate" list per role (e.g. disciplinary decisions, clinical/safety judgements, personal communications)
Organisational conditions — taught, not assumed away
- Workload and job quality: AI may speed tasks without reducing hours — named as a governance question, not a personal one
- Algorithmic management and surveillance: acknowledged as legitimate; routed to rep/union and data-protection channels
- Organisational policy: participants learn to read, question and apply policy — including where policy is absent or unclear
- Employee voice: consultation routes, union/rep involvement, collective as well as individual responses
Everyday-life coverage
- Consumer AI assistants and personalisation
- Misinformation and synthetic media: verification against official sources [local official sources to be confirmed]
- Scams: cloned voices, fake messages, payment fraud — recognition and reporting routes
- Health, financial and public-service information: AI output treated as unverified until confirmed
- Escalation and support pathways for harm
Programme Logic Model Deliverable J
Read left to right. Outcomes marked "hoped-for" are explicitly not guaranteed and are tested, not assumed, in the evaluation.
Implementation Roadmap (EPIS) Deliverable K
Mapped to the Exploration–Preparation–Implementation–Sustainment framework. Click each phase.
Indicative Timeline Deliverable L
Twelve-month pilot cycle. All dates provisional pending funding confirmation. Click a phase.
Mixed-Methods Evaluation Framework Deliverable M
Timepoints: BaselineMidpointPost4–6 weeks3 months. All instruments below are provisional and locally developed unless a validated instrument is identified and cited pre-baseline [source verification required].
| Domain | Type | Measure (provisional) | Timepoints |
|---|
Qualitative strands
- Participant interviews / focus groups at post + follow-up
- Facilitator reflections after each session
- Structured observation of 2 sessions per cohort
- Adaptation logs (what changed, why, by whom)
Data management
- Pseudonymised IDs; re-identification risk reviewed for small cohorts
- Missing-data plan: report patterns; no imputation in pilot; interpret with caution
- Subgroup analysis (descriptive only, powered for nothing): setting, pathway, baseline confidence, access level
- Mixed-methods integration: joint displays mapping qualitative explanations onto quantitative patterns
These thresholds are proposed for stakeholder ratification — they are not empirically derived.
- Completion ≥ 60% of enrolled participants across cohorts
- Acceptability: majority of completers rate content and tone as appropriate
- No serious adverse incidents attributable to the programme
- Fidelity: ≥ 80% of core components delivered as specified (with adaptations documented)
- Reach: participant profile broadly reflects the recruitment pool across confidence and access levels
- Observable improvement on the verification-skill task rubric (descriptive)
- No pattern of increased harm, worry, or pressured adoption in qualitative data
No-go signals: evidence of harm, equity failure, or organisational misuse of the programme as an adoption mandate halts scale-up regardless of other criteria.
Fidelity & Adaptation Checklist Deliverable N
Core components (not adaptable without steering-group approval)
- Concerns acknowledged before benefits, every cohort
- Education–adoption separation stated at recruitment and session 1
- Informed non-use presented as legitimate
- Verification practice in Modules 3 and 4
- Synthetic/public data only for practice
- Human accountability message in every pathway
- Referral routes live from session 1
Adaptable periphery (documented in adaptation log)
- Examples, cases and occupation-specific materials
- Demonstration tools (version-logged)
- Session order within modules; timing; venue
- Language of glossary support; format of activities
- Depth of governance content by audience
Risk Register Deliverable O
Every risk has a named owner role and a contingency. Filter by category.
| ID | Risk | L×I | Mitigation | Contingency | Owner |
|---|
Accessibility & Equity Plan Deliverable P
| Area | Provision |
|---|---|
| Digital accessibility standard | All materials target WCAG 2.2 AA; tested with screen reader and keyboard-only navigation before use |
| Reasonable adjustments | Offered proactively at enrolment and re-offered mid-programme; budget line reserved; no diagnosis or proof required for standard adjustments |
| Neurodiversity | Predictable session structure; agenda visibility; no cold-calling; quiet participation options (written, drawn, or silent reflection) |
| Language diversity | Plain English; translated glossaries; multilingual peer support; facilitator guidance on mixed-language facilitation |
| Age & education diversity | No assumed prior knowledge; varied formats (spoken, visual, hands-on); glossaries without condescension |
| Devices, connectivity, costs | Loan devices, data support, travel and childcare coverage — all pre-budgeted, not means-tested at point of need |
| Equity monitoring | Reach profile reviewed against local population at midpoint; corrective recruitment action if skewed |
Referral & Escalation Plan Deliverable Q
Routes must be named, live and agreed in writing before session 1. Local entries below are placeholders pending confirmation. [local routes to be confirmed]
| Concern raised | Route | Timing |
|---|---|---|
| Distress, anxiety affecting wellbeing | Named wellbeing/signposting contact per host; GP or local support service as appropriate | Same day |
| Employment rights, redundancy, discipline | Union rep / recognised union; ACAS or equivalent advisory body [verify jurisdiction] | Same day |
| Discrimination concerns | Union/rep route; equality advisory body; organisational grievance route if participant chooses | Within 48h |
| Surveillance / data misuse by employer | Organisational DPO; national data-protection authority complaint route [verify jurisdiction] | Within 48h |
| Scams or fraud exposure | National fraud/cyber reporting route; bank contact for financial loss [verify local route] | Immediate |
| Safeguarding concern (vulnerable adult) | Host safeguarding lead per agreed protocol | Immediate |
| Employability support needs | Employment services partner; careers guidance | On request |
| Technical access needs | Programme device/connectivity support | On request |
Budget Structure Deliverable R
Structure only — all amounts £TBC pending funder and host confirmation. All figures open
| Category | Components | Amount |
|---|---|---|
| Staffing | Programme lead (fractional); facilitator delivery + paid preparation time; accessibility support worker | £TBC |
| Participant support | Device loans; data stipends; travel; childcare; backfill for protected learning time where employers cannot cover | £TBC |
| Venue & technology | Accessible venues; session connectivity; demonstration devices | £TBC |
| Materials | Plain-language and translated materials; alternative formats (large print, audio); printing | £TBC |
| Evaluation | Evaluator time (independent preferred); participant thank-you vouchers; transcription | £TBC |
| Partner time | Referral partner capacity (union reps, wellbeing contacts) — agreed, not assumed free | £TBC |
| Contingency | 10–15% for adaptations, rescheduling, additional adjustments | £TBC |
Scale-Up Decision Framework Deliverable S
Four sequential gates. Failing any gate stops scale-up; it does not necessarily stop the programme.
Stakeholder Questions Deliverable T
Assumptions Requiring Confirmation Deliverable U
| Assumption | Owner | Confirmation method |
|---|---|---|
| Funding covers participant support, not only delivery | Sponsor / funder | Budget sign-off |
| Employers will provide paid/protected learning time | Programme lead + employer | Written agreement per host |
| Union / worker-rep engagement is achievable early | Programme lead | Exploration-phase meeting record |
| Host AI policies exist or are developing (enables realistic teaching) | Host liaison | Organisational scan |
| Referral partners have capacity to receive signposts | Partnerships lead | Capacity agreement |
| Validated instruments exist for key constructs (trust calibration, perceived control) | Evaluation lead | Literature search pre-baseline [required] |
| Jurisdiction-specific signposting routes can be named | Compliance liaison | Local verification |
| Demonstration tools will remain accessible without paid accounts | Curriculum lead | Tool check before each cohort |
Evidence & Citation-Verification Note Deliverable V + W (part)
| Evidence tier | Definition | Treatment in this programme |
|---|---|---|
| Established | Well-supported general findings | Teach as reliable background (e.g. generative systems can produce confident errors) |
| Plausible / context-dependent | Reasonable basis; varies by setting and population | Teach with conditions stated (e.g. psychological safety supports learning) |
| Emerging | Early or limited evidence | Teach as "current best understanding, likely to change" (e.g. prompting technique research) |
| Insufficient | Little relevant evidence | Do not teach as fact; frame as open question |
| Speculative | Unsubstantiated — including deterministic, promotional and dystopian claims | Excluded; explicitly named as speculation where participants raise it |
Proposed search strategy for verification [to execute]
- Peer-reviewed: adult-learning and andragogy literature; occupational-health psychology; digital-inclusion research; implementation science (EPIS and related frameworks)
- Systematic reviews: AI literacy interventions; digital-skills training outcomes; misinformation-susceptibility
- Official guidance: national data-protection authority; equality/accessibility bodies; employment advisory bodies
- Labour market: credible statistical and research bodies — prioritising task-based (not occupation-level) analyses
- Exclusions: vendor whitepapers treated as claims, not evidence; preprints flagged as such
- Each accepted citation recorded with: claim supported, population, setting, and whether it concerns training or organisational change — these are never conflated
Quality-Control Report Deliverable W
All 22 checks from the brief, with status. Click items to mark your own verification — progress saves in this browser.
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